Specialist technologymanagement supportfor clever brands.
Find and Fix Profit Leaks,& Unlock Growth, Fast.
Hey I'm Elliot. After spending 25 years creating and implementing digital solutions for countless brands, I launched RELEVANT CX to help brands and merchants simplify their operations, enhance their customer experiences, and build a more sustainable, scalable future.
I'm a developer, a product manager, and a business owner. I've worked with some of the biggest B2C and B2B brands — and I've learned a lot.
Tech meets Creative.Science meets Art.
R—CX sits in the critical gap between your marketing, optimisation and operational teams — delivering comprehensive strategies and getting into the details within your business.
No expensive retainers or layers of bureaucracy to get things done. Just action.
Platform Management
An experienced hand for oversight and management of your retail tech stack.
Vendor Oversight
Improve your vendor experience and the return on your investment.
Tech & Partner Selection
Decision fatigue? Get guidance on where to next. Or maybe you have all you need…
Storefront & CX Development
Continuous improvement with on demand web development.
Retained Strategy & Support
A reliable, extension to your team who keeps things ticking along and improving.
Integration, Automation & AI
Turn systems into ecosystems. Simple process improvements go a long way.
Kind words from good people.
You are a star… managing clients really well, lovely to deal with — but also solution focused, a great problem solver and you delivered every time. I'm really grateful for all of your help and support.— Lucinda H.Hobson Advisory
There aren't many technical people who understand business, marketing, UX and the operational challenges in the same way.— Jakomina V.Head of Ecommerce, Adorne
Friends.
— A select few brands I have had the pleasure of working with.