After spending 25 years creating and implementing digital solutions for countless brands, I launched RELEVANT CX to help Shopify merchants simplify their operations, enhance their customer experiences, and build a more sustainable, scalable future.
I'm a developer, a product manager, and a business owner. I've worked with some of the biggest Shopify brands — and I've learned a lot.
R—CX sits in the critical gap between your marketing, optimisation and operational teams — delivering comprehensive strategies and getting down'n'dirty with your web development.
No expensive retainers or layers of bureaucracy to get things done. Just action.
An experienced hand for oversight and management of your retail tech stack.
Improve your vendor experience and the return on your investment.
Decision fatigue? Get guidance on where to next. Or maybe you have all you need…
Continuous improvement with on demand web development.
A reliable, extension to your team who keeps things ticking along and improving.
Turn systems into ecosystems. Simple process improvements go a long way.
You are a star… managing clients really well, lovely to deal with — but also solution focused, a great problem solver and you delivered every time. I'm really grateful for all of your help and support.— Lucinda H.Hobson Advisory
There aren't many technical people who understand business, marketing, UX and the operational challenges in the same way.— Jakomina V.Head of Ecommerce, Adorne
— A select few brands I have had the pleasure of working with.